The name ‘Umisons’ has that connotation of quality assurance. Wood-work industry in India would vouch for this, now Umisons users in other countries are also getting accustomed to this assurance. Adherence to prescribed row material, design specifications and quality controls at all levels of manufacturing process help maintain the performance parameters of each individual machine. Various machine-options are there in all ranges and budget and feature based promises are built in the offering. A customer can depend on the given promise of performance for his choice of machine. That is the first pillar of ‘Umisons’ brand strength.
A dis-satisfied ‘Umisons’ client is hard to find! Utmost care is taken in understanding the client, his set-up and requirements. If guidance is required on machine selection, Umisons’ criteria has always been to consider all above aspects and advice according to client’s benefit. Thus dealing with ‘Umisons’ is ethical and friendly experience for all concerned. Old school dictum of ‘Customer is always right’ form the basis of ‘Umisons’ customer service department. Whether the machine is bought through sales partners or from company, all service requirements are given equal importance and provided to achieve full satisfaction. This approach serves as a strongest pillar of company strength.
We are supported by state-of-the-art infrastructural base that is equipped with revolutionary technology helping us to manufacture highly efficient products as per the global quality standards. The infrastructural base is segregated into departments like procurement, production, quality testing, R & D, sales & marketing and warehousing & packaging. Moreover, we have installed innovative machinery, equipment and tools in our production department that enables us to bring forth reliable gamut of products in varied specifications.
Designing a new machine is always a very elaborated exercise at ‘Umisons’. Definition of functions required by markets, its transformation to suit practical aspects, prototype making to gauge performance levels, invited inputs by trusted users, research and development in general for crucial parts and systems of the machines; make a machine perfect finally. Over the period, valuable feedbacks from actual customers are also corroborated and made part of on-going improvement process. Innovation is the key word for ‘Umisons’ design process.
Innovation and indigenization of world-class technology has been the basis of Umisons’ identity since the inception of the company. Making quality machines affordable at home, in India and for the world at large has been the key factor in making Umisons successful. No compromise on material quality and manufacturing parameters, for that promised performance of all its machines; work well with wood-working industry.