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The name 'Umisons' has that connotation of quality
assurance. Wood-work industry in India would vouch for
this, now Umisons users in other countries are also getting
accustomed to this assurance. Adherence to prescribed
row material, design specifications and quality controls at
all levels of manufacturing process help maintain the
performance parameters of each individual machine.
Various machine-options are there in all ranges and
budget and feature based promises are built in the
offering. A customer can depend on the given promise of
performance for his choice of machine. That is the first
pillar of 'Umisons' brand strength. |
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Designing a new machine is always a very elaborated
exercise at 'Umisons'. Definition of functions required by
markets, its transformation to suit practical aspects,
prototype making to gauge performance levels, invited inputs
by trusted users, research and development in
general for crucial parts and systems of the machines;
make a machine perfect finally. Over the period, valuable
feedbacks from actual customers are also corroborated
and made part of on-going improvement process.
Innovation is the key word for 'Umisons' design process. |
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A dis-satisfied 'Umisons' client is hard to find! Utmost care
is taken in understanding the client, his set-up and
requirements. If guidance is required on machine selection,
Umisons' criteria has always been to consider all above
aspects and advice according to client's benefit. Thus
dealing with 'Umisons' is ethical and friendly experience for
all concerned. Old school dictum of 'Customer is always
right' form the basis of 'Umisons' customer service
department. Whether the machine is bought through sales
partners or from company, all service requirements are
given equal importance and provided to achieve full
satisfaction. This approach serves as a strongest pillar of
company strength. |
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Manufacturing and administrative infrastructure is also
gradually becoming the propeller of high level of growth.
From a humble work-shop called 'Shree Patel Saw Mill', to
a semi-professional company set-up 'Umiya Wood & Ply
Machineries' with a high brand value of 'Umisons' in half a
century; may seem slow-n-steady. But basics are very
strong and it has now embarked on a fast track to future
growth. New generation of company directors are taking
company to new heights. Various expansive manufacturing
units are equipped with best machinery and tools, company
administrative office is big and capable enough to serve
client all over India, and now across the continent. |
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